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Telehealth Psychiatry Services in New York

At Chanel Freeman NP in Psychiatry PLLC, we provide secure, convenient telehealth psychiatric care to patients across New York. Whether you’re in the city, suburbs, or rural areas—including Rochester, Syracuse, Olean, Rensselaer, and Utica—expert mental health support is just one click away. We offer compassionate, individualized care for patients ages 16 and up, addressing a wide range of mental health concerns.

Who We Treat and Conditions We Manage

Our telehealth services are designed for adolescents and adults managing conditions such as:

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We tailor every treatment plan to your unique needs, combining psychiatric evaluation, medication management, and supportive therapy to help you achieve optimal mental wellness. Have questions or want to schedule your virtual visit? Contact us.

How Telehealth Works

Getting started with telehealth is simple but important to complete carefully:

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  1. Request an Appointment: Schedule your visit through our website or by contacting our office.

  2. Receive Email from SimplePractice: After requesting an appointment, you will receive an email from our platform, SimplePractice. This email includes:

    • Consent forms to sign

    • Insurance information upload for benefits verification

    • Important instructions for preparing your telehealth session

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Important: Completing this step as soon as possible ensures your appointment is confirmed and your benefits are verified.

  1. Technical Preparation: Telehealth requires basic comfort with technology. You will need a device with a camera and microphone and a stable internet connection. Limited technical experience may make the process more challenging, but we provide guidance to help you prepare.

  2. Receive Telehealth Session Link: Once forms are completed, you will get an email with a secure link to join your session at the scheduled time.

  3. Your Session: Attend your appointment from the comfort of your home. Your provider will review your history, discuss symptoms, and create a treatment plan tailored to you.

  4. Follow-Up and Care Coordination: After your session, you may receive follow-up instructions, prescriptions, or referrals. Future appointments can be scheduled easily through the same platform.

Benefits of Telehealth

Telehealth makes psychiatric care accessible, convenient, and comfortable for all New Yorkers:

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  • Receive care from your home, avoiding long commutes or crowded offices

  • Flexible scheduling to fit your lifestyle, with most appointments available within 48 hours due to the streamlined virtual process

  • Secure, confidential sessions from any device

  • Many patients feel more relaxed and at ease sharing personal concerns in the comfort of their own space

Ready to Schedule Your Telehealth Appointment?

No matter where you are in New York—from Rochester to Syracuse, Olean, Brooklyn, Rensselaer, or Utica—telehealth makes expert psychiatric care accessible and convenient. Help is just a click away. Schedule your virtual appointment today with Chanel Freeman NP in Psychiatry PLLC to begin your personalized mental wellness journey.

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