Meet Our Providers
At Chanel Freeman NP in Psychiatry PLLC, we are a compassionate and experienced team of mental health professionals dedicated to providing personalized, holistic psychiatric care. Our mission is to create a safe and supportive space where individuals feel heard, understood, and empowered to take steps toward healing. We take pride in truly listening, respecting cultural values, and integrating medical, emotional, and mental health needs into every aspect of treatment to support long-term well-being.
Founder & Psychiatric Mental Health Nurse Practitioner
Chanel Freeman MSN, PMHNP-BC
Born and raised in Buffalo, NY, Chanel Freeman’s journey into mental health began with a life-changing event in her childhood. That experience sparked a deep awareness of the importance of mental wellbeing and a desire to help others, especially in communities where mental health education is limited.
Chanel earned her Bachelor of Science in Nursing from D’Youville College in 2012 and spent over a decade caring for patients in mental health and substance use treatment, including working on a med-surg forensic unit at a Level 1 trauma hospital. In 2020, seeking more flexibility as a working single mother, she earned her Master’s degree in Nursing and began practicing as a Psychiatric Mental Health Nurse Practitioner.
In January 2024, Chanel founded Chanel Freeman NP in Psychiatry PLLC, a mental health private practice dedicated to providing compassionate, accessible outpatient mental health care. Chanel believes that every individual deserves personalized support and she works closely with patients to promote lasting mental wellbeing. Chanel is licensed to practice in New York and Florida and is committed to helping her patients embrace their mental health journey with understanding and care.
Credentials
TPAN1541 / 2023
American Nurses Credentialing Center (ANCC)
Certificate Number 2021000838
Provider NPI: 1679822191
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Psychiatric Mental Health Nurse Practitioner
Agnes Kwapong-Ayeh MSN, PMHNP-BC
Agnes Kwapong-Ayeh is an ANCC-certified Psychiatric–Mental Health Nurse Practitioner and Family Nurse Practitioner with over 15 years of experience providing comprehensive mental health care. She earned her Bachelor of Science in Nursing and Master of Science in Nursing from Texas Woman’s University in Houston, TX, and completed a Post-Master’s Certificate in Psychiatric–Mental Health Nursing from Liberty University. She is skilled in assessing, diagnosing, and treating adults, adolescents, and older adults with a wide range of mental and behavioral health needs, including depression, anxiety, bipolar disorder, insomnia, and Alzheimer’s disease with behavioral challenges. Agnes is licensed in Texas and New York.
Agnes takes a holistic, patient-centered approach, combining medication management with psychotherapy referrals, patient education, and family support when appropriate. She works collaboratively with interdisciplinary teams to ensure safe, coordinated, and individualized care. Agnes is committed to empowering patients to achieve emotional wellness, resilience, and long-term stability through evidence-based treatment and compassionate guidance.
Credentials
New York / 405282
American Nurses Credentialing Center (ANCC)
Certificate Number 2022002477
Provider NPI: 1841676483
Licensed Provider Directories
We believe in transparency and building trust. These directories provide independent verification of our providers' credentials, licensing, and professional status. Please click the links and badges below to view complete professional profiles, verified specialties, and client reviews on these recognized healthcare platforms.
Frequently Asked Questions (FAQs)
Who are the providers at Chanel Freeman NP in Psychiatry PLLC? Our practice is led by experienced nurse practitioners. Chanel Freeman PMHNP-BC, is a Psychiatric Mental Health Nurse Practitioner with over 5 years of experience. Agnes is a dual-certified Family Nurse Practitioner (FNP) and Psychiatric Mental Health Nurse Practitioner (PMHNP) with more than 15 years experience. Together, we provide comprehensive, patient-centered psychiatric care.
What makes your practice unique? We are a women-only practice founded and owned by Chanel Freeman MSN, PMHNP-BC, a Black woman provider. Our mission is to create a culturally responsive, affirming, and safe space for everyone seeking mental health care, particularly those from historically underserved communities. We also collaborate with highly qualified providers who share our values and commitment to quality care.
What states are your providers licensed in? Chanel Freeman PMHNP-BC is licensed in New York and Florida. Agnes FNP/PMHNP is licensed in New York and Texas. Services are provided based on the state in which the patient is physically located at the time of the appointment.
Do you accept insurance or self-pay? Insurance acceptance varies by provider and state: New York: Insurance and self-pay options are available (see our Insurance & Self-Pay page for details). Florida: Chanel accepts Aetna and BCBS, as well as self-pay. Texas: Agnes offers self-pay only.
Do you offer in-person appointments? No. All services are provided 100% via secure telehealth, allowing you to receive care from the comfort and privacy of your home.
What types of services do you provide? We offer outpatient psychiatric services including psychiatric evaluations, diagnosis, medication management, and ongoing treatment planning for adults via telehealth.
