Frequently Asked Questions (FAQs) About Telehealth Psychiatric Care

Yes, we offer virtual psychiatric appointments for clients throughout New York (https://www.chanelfreemanpsychiatry.com/new-york-psychiatry)and Florida.(https://www.chanelfreemanpsychiatry.com/florida-telehealth-psychiatry) At this time, we do not schedule in-person visits, but this may be reevaluated in the future as circumstances allow.

Yes. All of our services are confidential and fully HIPAA-compliant. Your information is only shared with others if you provide written consent, or if disclosure is required by law.

We accept many major commercial insurance plans for our telepsychiatry and online mental health services. For a complete list of accepted plans, please visit our Insurance & Self-Pay page.(https://www.chanelfreemanpsychiatry.com/self-pay-and-insurance-ny) Please note that we do not accept Medicaid-sponsored plans at this time. If you have any questions about insurance coverage, claims, or payment options, our staff is happy to assist you—call us at 716-201-0180.

Yes, we are currently accepting new patients in New York and Florida for psychiatric evaluations, medication management, and supportive therapy. All visits are conducted online via secure telehealth sessions. Please note we do not prescribe controlled substances in Florida.

You can easily schedule your virtual psychiatric appointment through our secure online portal: Book an Appointment.(https://chanel-freeman.clientsecure.me/) Our telehealth services provide convenient, high-quality online mental health care from the comfort of your home. If you need assistance or have questions about your online mental health visit, you can also call our office at 716-201-0180, and our staff will be happy to help you schedule your appointment.

Follow-up frequency depends on your individual treatment plan. Most patients are seen monthly, though some may require more or less frequent visits based on their clinical needs.

We offer psychiatric care for individuals starting at age 16 years old and up. Our treatment plans are personalized to meet the unique developmental and clinical needs of each person.

We provide medication management with brief supportive therapy during appointments. If, during the course of your treatment, we determine that you may benefit from more in-depth psychotherapy, we can connect you with trusted therapists in your area for additional support.

Hello, Our practice is based in Williamsville, New York, and we are proud to provide comprehensive virtual mental health services to patients throughout the entire state of New York. Additionally, our provider, Chanel Freeman, PMHNP-BC, is licensed to see patients in both New York and Florida. If you reside in either New York or Florida, we would be delighted to welcome you to our practice.

A: Yes, Chanel Freeman NP in Psychiatry PLLC offers precepting for PMHNP (Psychiatric Mental Health Nurse Practitioner) students in New York State. As part of our commitment to advancing the field of psychiatric healthcare, we provide comprehensive, hands-on clinical training to help students gain the practical experience needed to excel in their careers. Under the guidance of experienced practitioners, students will engage in patient assessments, treatment planning, and therapeutic interventions. Our program is designed to foster a deep understanding of psychiatric care in a real-world setting, ensuring that future PMHNPs are well-equipped with the skills and knowledge to provide high-quality mental health services. For more information on our precepting opportunities, please contact us directly by completing the Preceptorship Form below or contact us directly at 716-201-0180.

Yes! Chanel Freeman NP in Psychiatry PLLC provides comprehensive psychiatric care through our team of providers, including board-certified psychiatric mental health nurse practitioners. Services include psychiatric evaluations, medication management, and supportive therapy, including psychotherapy approaches such as CBT and other evidence-based methods. Even if you’re searching for a “psychiatrist near me,” many patients successfully receive high-quality mental health care from our psychiatric mental health nurse practitioners. Our telepsychiatry services make it easy for patients to access care from anywhere in New York.