Question 1

Can I book psychiatric appointments in-person or online?

Accepted Answer

Yes, we offer virtual psychiatric appointments for clients throughout New York (https://www.chanelfreemanpsychiatry.com/new-york-psychiatry)and Florida.(https://www.chanelfreemanpsychiatry.com/florida-telehealth-psychiatry) At this time, we do not schedule in-person visits, but this may be reevaluated in the future as circumstances allow.

Question 2

Are your mental health services confidential?

Accepted Answer

Yes. All of our services are confidential and fully HIPAA-compliant. Your information is only shared with others if you provide written consent, or if disclosure is required by law.

Question 3

Which insurance plans do you accept for virtual psychiatric care?

Accepted Answer

We accept many major commercial insurance plans for our telepsychiatry and online mental health services. For a complete list of accepted plans, please visit our Insurance & Self-Pay page.(https://www.chanelfreemanpsychiatry.com/self-pay-and-insurance-ny)

Please note that we do not accept Medicaid-sponsored plans at this time. If you have any questions about insurance coverage, claims, or payment options, our staff is happy to assist you—call us at 716-201-0180.

Question 4

Are you accepting new patients?

Accepted Answer

Yes, we are currently accepting new patients in New York and Florida for psychiatric evaluations, medication management, and supportive therapy. All visits are conducted online via secure telehealth sessions. Please note we do not prescribe controlled substances in Florida.

Question 5

How do I book an online mental health or virtual psychiatric appointment?

Accepted Answer

You can easily schedule your virtual psychiatric appointment through our secure online portal: Book an Appointment.(https://chanel-freeman.clientsecure.me/) Our telehealth services provide convenient, high-quality online mental health care from the comfort of your home.

If you need assistance or have questions about your online mental health visit, you can also call our office at 716-201-0180, and our staff will be happy to help you schedule your appointment.

Question 6

Self-Pay Rates and Sliding Scale Options for Mental Health Services

Accepted Answer

For self-pay patients, the initial psychiatric evaluation is $145, and follow-up appointments are $85. We also offer income-based sliding scale pricing (https://www.chanelfreemanpsychiatry.com/income-based-payment-psychiatry-ny)for those who may qualify. To determine eligibility, we encourage you to complete our Income Inquiry Form.
For more detailed information about costs, payment options, and insurance, please visit our Insurance & Self-Pay (https://www.chanelfreemanpsychiatry.com/self-pay-and-insurance-ny)page. We are committed to making high-quality mental health care accessible and transparent, and we are happy to answer any questions you may have about fees, payment plans, or insurance coverage.

Question 7

What happens during the first appointment?

Accepted Answer

Your first visit will be an initial psychiatric evaluation conducted through a secure virtual visit. During this appointment, we will take the time to discuss your current concerns, review your medical and mental health history, and explore any symptoms you’re experiencing.
This comprehensive evaluation allows us to gather important background information and develop a personalized treatment plan tailored to your needs. Your plan may include medication management, brief supportive therapy, or referrals for additional mental health services to ensure you receive the most effective care possible.

Question 8

How often will I need to be seen?

Accepted Answer

Follow-up frequency depends on your individual treatment plan. Most patients are seen monthly, though some may require more or less frequent visits based on their clinical needs.

Question 9

What age groups do you provide care for?

Accepted Answer

We offer psychiatric care for individuals starting at age 16 years old and up. Our treatment plans are personalized to meet the unique developmental and clinical needs of each person.

Question 10

Do you offer therapy or just medication management?

Accepted Answer

We provide medication management with brief supportive therapy during appointments. If, during the course of your treatment, we determine that you may benefit from more in-depth psychotherapy, we can connect you with trusted therapists in your area for additional support.

Question 11

Can you coordinate care with my therapist or primary care provider?

Accepted Answer

Yes, with your written consent, we can collaborate with your therapist, primary care provider, or any other specialists involved in your care to ensure a holistic and well-coordinated treatment approach.

Question 12

What is your cancellation policy?

Accepted Answer

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Our providers reserve this time specifically for you, and last-minute cancellations, missed appointments or late rescheduling prevent us from offering that time to another patient in need of care.

Appointments canceled or missed without sufficient notice will incur a cancellation fee, as outlined in your intake paperwork.

Question 13

Where are you located?

Accepted Answer

Hello,
 Our practice is based in Williamsville, New York, and we are proud to provide comprehensive virtual mental health services to patients throughout the entire state of New York. Additionally, our provider, Chanel Freeman, PMHNP-BC, is licensed to see patients in both New York and Florida.

If you reside in either New York or Florida, we would be delighted to welcome you to our practice.

Question 14

Does Chanel Freeman NP in Psychiatry PLLC offer PMHNP (Psychiatric-Mental Health Nurse Practitioner) precepting?

Accepted Answer

A: Yes, Chanel Freeman NP in Psychiatry PLLC offers precepting for PMHNP (Psychiatric Mental Health Nurse Practitioner) students in New York State. As part of our commitment to advancing the field of psychiatric healthcare, we provide comprehensive, hands-on clinical training to help students gain the practical experience needed to excel in their careers. Under the guidance of experienced practitioners, students will engage in patient assessments, treatment planning, and therapeutic interventions. Our program is designed to foster a deep understanding of psychiatric care in a real-world setting, ensuring that future PMHNPs are well-equipped with the skills and knowledge to provide high-quality mental health services. For more information on our precepting opportunities, please contact us directly by completing the Preceptorship Form below or contact us directly at 716-201-0180.

Question 15

Do you prescribe medication during the first virtual mental health visit?

Accepted Answer

Our providers may prescribe medication during the first visit, but this is determined only after a thorough psychiatric assessment. Each patient’s needs are carefully evaluated to ensure any medication—is safe, appropriate, and in line with clinical guidelines.

Our goal is to provide personalized, responsible care while addressing your symptoms as effectively as possible. After your assessment, your provider will discuss any recommended treatment options, including medication management, and answer all your questions.

Question 16

I’m looking for a psychiatrist near me—can I see a psychiatric mental health nurse practitioner instead?

Accepted Answer

Yes! Chanel Freeman NP in Psychiatry PLLC provides comprehensive psychiatric care through our team of providers, including board-certified psychiatric mental health nurse practitioners. Services include psychiatric evaluations, medication management, and supportive therapy, including psychotherapy approaches such as CBT and other evidence-based methods.

Even if you’re searching for a “psychiatrist near me,” many patients successfully receive high-quality mental health care from our psychiatric mental health nurse practitioners. Our telepsychiatry services make it easy for patients to access care from anywhere in New York.

Frequently Asked Questions (FAQs) About Telehealth Psychiatric Care