In-Network with Aetna | Chanel Freeman NP Psychiatry
top of page

Aetna-Covered Telehealth Psychiatry –
Chanel Freeman NP in Psychiatry PLLC

Chanel Freeman NP in Psychiatry PLLC is proud to be an in-network provider with Aetna, offering high-quality mental health services to eligible members across New York State. Being in-network with Aetna allows our patients to access care with reduced out-of-pocket costs and simplified billing.

Mental Health Services Covered by Aetna

We specialize in telehealth mental health care for stable, non-urgent, and non-emergent patients. Our services include:

  • Comprehensive psychiatric assessments for adults, adolescents, and older adults.

  • Medication management for depression, anxiety, ADHD, bipolar disorder, insomnia, and Alzheimer’s with behavioral challenges and more.

  • Collaborative care with your other healthcare providers when needed.

  • Patient-centered treatment focused on wellness, safety, and emotional support.

Benefits of Being In-Network with Aetna

  1. Lower out-of-pocket costs for covered mental health services

  2. Simplified insurance claims and billing

  3. Coordination with your Aetna plan benefits for seamless care

We are currently welcoming new patients in New York, including high-demand areas such as New York City, Buffalo, Rochester, Syracuse, and Albany.

To schedule an appointment or verify your Aetna coverage, please contact our office:

Aetna Mental Health FAQs

What types of mental health services do you provide for Aetna members? We provide comprehensive telehealth mental health services for Aetna members across New York, including psychiatric evaluations, medication management, and ongoing treatment. Our services support adults, adolescents, and older adults with conditions such as depression, grief, anxiety, ADHD, bipolar disorder, insomnia and Alzheimer’s disease with behavioral challenges.

Are you currently accepting new patients with Aetna insurance? Yes! We are currently accepting new Aetna patients throughout New York State, including New York City, Buffalo, Rochester, Syracuse, and Albany.

What is the average copay for Aetna patients? On average, copays are around $20 per visit, depending on your specific Aetna plan.

Do you offer flexible appointment times for Aetna patients? Yes. We offer flexible telehealth appointment times for Aetna patients, including evening and limited weekend availability, to accommodate busy schedules. We also prioritize timely access to care and strive to offer prompt availability for new Aetna members seeking mental health services.

Can Aetna patients schedule appointments online? Absolutely. Aetna patients can schedule telehealth appointments online through our website or by contacting our office directly at 716-201-0180. Our team is happy to assist with scheduling and any questions related to Aetna coverage.

Will my visit be covered by Aetna? As an in-network provider with Aetna, most Aetna plans typically cover mental health visits, including psychiatric evaluations and medication management. Coverage details vary by plan, so we recommend confirming your specific benefits, copays, and deductibles directly with Aetna.

What Aetna Patients Should Know Before Their First Visit

  • Have your insurance information ready – Keep your Aetna ID card handy to confirm coverage and copay details.

  • Complete intake forms in advance – This helps speed up your first appointment and ensures your provider has all necessary information.

  • Prepare a list of questions or concerns – Think about your mental health goals, current medications, or any recent changes in symptoms.

  • Check your technology – For telehealth visits, ensure your device, camera, and microphone are working properly and that you have a secure, private space.

  • Be on time – Even though telehealth is flexible, logging in a few minutes early helps the appointment start smoothly.

  • Know our availability – We offer evening and weekend appointments to fit your schedule, and our fast availability means you don’t have to wait weeks to get care.

bottom of page